Customer Service Workshop  

 

Course Summary

Code: GL0051556  

Starting: Monday 25 February 2019 

Provider: Adult Education In Gloucs 

Location: Shire Hall - Avening Room  

Duration: 1 sessions over 1 week(s)

Start Time: 13:00 

Cost: See Course Information Sheet  

Description

Closed Course. To embed customer service principles. This includes :- what is customer service, undertstanding who is the customer, telephone skills - dealing with distressed / unhappy /angry customers, not to pre-judge. This course is now full.   

 

Time and duration

Start Date: 25 February 2019
Start Time: 13:00
Day: Monday Afternoon
Session Duration: 03:30
Number of Sessions: 1

Location

Shire Hall - Avening Room  
Shire Hall  
Westgate Street
Gloucester  
GL1 2TG  

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