Certificate in Information, Advice and Guidance L2
Code: GL0057394
Starting: Tuesday 30 April 2024
Provider: Adult Education In Gloucs
Location: Online Learning
Duration: 12 week(s)
Cost: See Course details
TQUK Level 2 Certificate in Information, Advice or Guidance
Employers are often interested in candidates who can demonstrate an understanding of the importance of interacting appropriately with customers, clients and colleagues. Studying this course will provide an in-depth understanding of the key areas associated with giving effective IAG. Knowledge and skills learnt will include signposting, referrals, record keeping, confidentiality and communication/listening techniques.
Course Summary
Employers are often interested in candidates who can demonstrate an understanding of the importance of interacting appropriately with customers, clients and colleagues. Studying this course will provide an in-depth understanding of the key areas associated with giving effective IAG. Knowledge and skills learnt will include signposting, referrals, record keeping, confidentiality and communication/listening techniques.
Eligibility
19 years or above
How will the course be taught?
Online/Distance
How will I know how well I am doing?
Track progression on platform, feedback from assessor
Prior Knowledge
None
What do I need to bring?
You will need access to a Phone or Tablet
How Do I Join The Course?
Contact: Becci.Allen@gloucestershire.gov.uk
Cost
£724.00. It is free to eligible learners.
What course can I do next?
Information and Advice for Progression
Contact: Becci.Allen@gloucestershire.gov.uk
Health and safety
N/A
Further information
Contact: Becci.Allen@gloucestershire.gov.uk
Start Date: 30 April 2024
End Date: 16 July 2024
Online Learning
